Competition Terms & Conditions -

TERMS & CONDITIONS

24Win Competitions Ltd — Terms & Conditions

The Promoter

The Promoter is 24Win Competitions Ltd (Company Number 16703124), whose registered office is 20–22 Wenlock Road, London, N1 7GU.
Our correspondence/postal entry address is 240 Harrogate Road, Leeds, LS7 4QD.
Contact: hello@24wincompetitions.co.uk.

The Competition

These terms and conditions apply to all competitions listed on https://www.24wincompetitions.co.uk/ (the “Website”).

An entry fee is payable each time you enter via our online entry method (“Online Entry Route”), including where you subscribe to recurring billing as set out in section 4. Alternatively, you may enter for free via the postal entry method in section 3.6 (“Postal Entry Route”). Each person entering via either method is an “Entrant”.

How to Enter

3.1 Opening and closing

Each draw-based competition runs from its published start (the “Published Date”) to the closing date specified on the Website (the “Closing Date”). All dates/times are London, England.

If necessary due to circumstances beyond our control, and if not changing would be unfair to existing Entrants, we may change the Closing Date or correct an incorrectly displayed Published Date. Any change will be shown on the Website and Entrants will be notified by email.

Entries must be received no earlier than the Published Date and no later than the time stated on the Closing Date. Entries received outside these times may be disqualified without refund. Entries received after the Closing Date will not be entered. If a Postal Entry is received within 72 hours after the Closing Date, the Entrant will receive Website credit equal to the cost of one Online Entry for use on an alternative competition(s).

3.2 Online Entry Route — Draw-Based Competitions

Visit the Website
Select your desired number of entries
Complete checkout and submit the entry form
Complete payment to receive order confirmation

3.3 Online Entry Route — Instant Win Competitions

Visit the Website and view the Instant Win competition
Select desired number of entries
Complete checkout and submit the entry form
Complete payment to receive your ticket
Check your ticket to see if you have won

3.4 Online Entry Route — Instant Reveal Promotions

Visit the Website and select your chosen Instant Reveal Promotion
Select desired number of entries
Complete checkout and submit the entry form
Complete payment to finalise your entry
Reveal the outcome using the reveal mechanic for that promotion. The outcome is predetermined and cannot be influenced by your actions.

3.5 Language & confirmations

All entries must be submitted in English. Non-English entries will be disqualified with no refund. We will send confirmation that your entry has been received.

Draw-Based & Instant Win: we will send your allocated ticket number(s) by email to your registered address.
Instant Reveal: we will confirm your entry.

We are not responsible for entries that are not completed, lost or delayed for any reason (including equipment failure, technical malfunction, network/server/software failure). By purchasing entries, registering an account and submitting an entry, you enter a contract with us and agree to be bound by these Terms.

3.6 Postal Entry Route (free entry)

To enter by post, you must:
(a) Send an unenclosed postcard by first or second class post to:
24Win Competitions Ltd — Postal Entries, 240 Harrogate Road, Leeds, LS7 4QD.
(b) Include:
(i) your full name;
(ii) your postal address;
(iii) a contact telephone number and email address; and
(iv) the exact competition you wish to enter (include draw title and, if applicable, quantity — one entry per postcard unless stated otherwise).
(c) If entering an Instant Win or Instant Reveal Promotion by post, you must first create an account on the Website. After we receive a valid postal entry, we will apply an entry to your account.
(d) Incomplete or illegible entries will be disqualified.
(e) Multiple free entries are permitted up to any limit we set, but each must be posted separately. Bulk entries in one envelope will be counted as one single entry.
(f) By entering, you confirm eligibility and acceptance of these Terms.
(g) Draw-Based: we will email ticket number(s) for valid postal entries. Instant Win/Instant Reveal: we will add Website credit equal to one Online Entry for the relevant promotion unless stated otherwise.
(h) You must have created an account and the postcard details must match your account details (including your address), or we cannot process the entry.

Recurring Billing and Auto-Entry

We may offer recurring billing (weekly/bi-monthly/monthly, as shown at checkout) to auto-enter you into future promotion periods. By selecting recurring billing, you authorise us to take the entry fee automatically at the agreed interval and allocate entries on your behalf. You will receive email confirmation of each recurring entry. You may cancel anytime in your account settings. If payment fails (expired card/insufficient funds, etc.), we are not obliged to allocate entries. Recurring entries are treated like one-off paid entries and are subject to these Terms. For Instant Win/Instant Reveal, recurring billing allocates entries at your chosen interval; your outcome is fixed in advance and can be revealed during that promotion period.

Choosing a Winner & Allocation of Outcomes

5.1 Draw-Based Competitions

All valid Entrants are entered into a draw and the winner (“Winner”) is chosen using a verifiably random draw process on the Closing Date (“Draw Date”). Entrant names and ticket numbers are listed in a spreadsheet. For live draws, the spreadsheet will be visible during the live draw. For automated draws, we use the Mersenne Twister algorithm to determine winner(s). If a draw is disrupted or inconclusive, we may rerun it via the same or another random method.

5.2 Instant Win Competitions

Each Entrant is assigned a ticket (“Ticket Assignment”). Winning tickets are selected before the Published Date (“Winning Ticket Selection”) by a verifiably random process. Any end-prize winners are chosen by a Draw-Based method.

5.3 Instant Reveal Promotions

Winning outcomes are selected and fixed before launch. Each Entrant’s outcome is allocated at entry using a verifiably random process.

Online entrants: outcome revealed immediately on the Website.
Postal entrants: we apply an entry to your account after receiving a valid postal entry; you can then reveal your result via your dashboard.
The reveal mechanic is presentation only; your actions cannot affect the predetermined outcome.

For help with entries: hello@24wincompetitions.co.uk.

How Draws Are Conducted

(a) Live draws: Results stand provided the draw proceeds without interruption. If an unsold number is generated, we reload and redraw until a sold number is generated.
(b) Automated draws: Conducted using the Mersenne Twister algorithm to select a random number.

Eligibility

Competitions are open to anyone aged 18+ who is resident in a country where it is lawful for both the Entrant to enter and the Promoter to award the prize, except:
(a) employees of the Promoter;
(b) employees of agents or suppliers professionally connected with the competition or its administration;
(c) immediate family/household members of (a) and (b).

We may require proof of eligibility (ID/address and any other reasonable proof). Failure to provide proof within 21 days of request may result in disqualification and selection of an alternative winner.

We will not accept entries that are:
(a) automatically generated;
(b) submitted by agents, third parties or syndicated entries;
(c) incomplete.

We may disqualify you if:
(a) you breach these Terms;
(b) you act in concert with others (including household members) to circumvent limits/laws;
(c) it is or becomes illegal to promote to you and/or award a prize to you;
(d) you abuse/tamper with the Website or use fraudulent means;
(e) you post content to our social channels that we deem inappropriate/offensive/unlawful.

Refunds are discretionary and only in exceptional circumstances. No refunds if:
(a) after entry, you discover you are ineligible; or
(b) you are disqualified under these Terms.

Entrants may enter as many times as permitted by per-user and competition caps. Only one account per household is allowed. Recurring billing does not override eligibility; ineligible subscribers may be cancelled and entries disqualified without refund.

The Prize

Each competition’s prize(s) (“Prizes”) are described on the relevant competition page. Details are correct to the best of our knowledge at the Opening Date. Non-cash prizes are subject to availability; we may substitute a prize of equal or greater value. We make no warranties about a Prize’s value/condition or Website information accuracy.

If the Prize is a vehicle:
(a) unless stated, it comes with a valid MOT (if required);
(b) no insurance included; you must insure before using on public roads;
(c) once delivered/collected, you are responsible for the vehicle, compliance and safe operation;
(d) vehicle tax is not included;
(e) you are responsible for necessary safety equipment and using it properly.

Other non-cash prizes may include additional conditions stated on the competition page. Prizes may be supplied by third parties (“Supplier”). We may substitute a cash alternative where the Prize becomes unavailable or due to circumstances beyond our control. Prizes are non-negotiable and non-transferable. Any costs not expressly included are the Winner’s responsibility.

8.1 Product Warranties & Third-Party Guarantees (Important)

24Win Competitions Ltd does not manufacture Prizes and does not provide any warranty, guarantee or representation as to the performance, quality, fitness for purpose, durability or merchantability of any Prize.

Any manufacturer or supplier warranties/guarantees that may apply run solely between the Winner and the relevant manufacturer/supplier.
Where applicable, we will pass on to the Winner any documents or information reasonably required to register or claim a manufacturer/supplier warranty.
To the fullest extent permitted by law, we exclude all implied warranties and conditions relating to any Prize.

Winners

Our decision is final. The Winner’s full name will be announced during a live draw (for live Draw-Based Competitions).

Draw-Based: we will contact the Winner promptly after the Draw Date via the registered phone/email.
Instant Win: Winners receive an email with claim instructions; site-credit prizes are applied automatically.
Instant Reveal: Winners see the on-screen result immediately; if further action is needed to claim/deliver, we’ll also email instructions; site-credit prizes are applied automatically.

We will make reasonable efforts to contact Winners. If a Winner cannot be contacted or has not claimed the Prize within 21 days of the Draw Date (or, for Instant Reveal, within 21 days of the Closing Date), we may offer the Prize to an alternate winner selected at random from remaining eligible entries. Each alternate has 21 days to accept; the process may repeat.

For prizes above a value we set, Winners must provide valid proof of identity and address matching their registered details. If not provided within 21 days of acceptance, we may investigate; if identity cannot be verified within 3 months, we may award the Prize to an alternate.

Publication: We must publish/make available information indicating a valid award. We will publish the full name of major prize winners on the Website unless you object (see below). If you object to publication, email hello@24wincompetitions.co.uk before the Closing Date. We may still need to provide winner details to the Advertising Standards Authority on request.

Claiming the Prize

Prizes must be claimed personally. No third-party claims. Delivery/collection details are stated on the Website or available on request. If your contact details change, email hello@24wincompetitions.co.uk as soon as possible with the competition entered, your old details and new details. If details change within 10 days of the Closing Date, we may use your old details to contact you.

Cash Prizes are paid to the Winner’s nominated bank account; proof you are the sole/joint beneficiary is required. Failure to provide within 21 days of acceptance results in disqualification and forfeiture; we may then award to an alternate.

If the Prize is a vehicle and eligibility checks are complete, we transfer using the V5 (this can be completed after handover).

We are not liable to pay compensation if you are unable to or do not take up the Prize.

Limitation of Liability

If we fail to comply with these Terms, we are responsible only for loss or damage you suffer that is a foreseeable result of our breach or negligence; we are not responsible for loss or damage that is not foreseeable.

Data Protection & Publicity

By entering, you agree that personal information you provide may be used by us and our agents/suppliers to administer the competition/prizes and inform you of future competitions/schedules, in accordance with our Privacy Policy (available on the Website).

If you submit content, it may be used for reasonable publicity. You may opt out of publicity by notifying us; this does not affect your chances of winning. We may still need to provide your details to the Advertising Standards Authority.

Under data protection laws, you can request we do not contact you and remove your details. If you do so during a competition, you will be withdrawing your entry (we cannot contact you if you win) and no refund is due. To opt out of promotional use of your details, email hello@24wincompetitions.co.uk.

General

We may amend these Terms from time to time; the latest version is on the Website. For Instant Reveal Promotions, any specific rules shown on the promotion page also apply.

If we believe there has been a breach of these Terms, we may exclude you from this and future competitions. We may void, suspend, cancel or amend a competition if unavoidable circumstances arise. If cancelled, we will return entry fees (by card refund or cheque; combined where several entries were made). Where entry fees are returned, we have no further liability.

Competitions on the Website are not sponsored, endorsed or administered by Meta, Apple or Google. By entering, you agree these companies have no liability and are not responsible for administration or promotion.

These Terms are governed by English law. As a consumer, you will benefit from any mandatory provisions of your country of residence. The courts of England and Wales have jurisdiction, but an EU-resident Entrant may bring proceedings in their country of residence. You should print a copy of these Terms for your records.

Website Terms of Use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE

These terms tell you the rules for using https://www.24wincompetitions.co.uk/ (“our site”).

Who we are and how to contact us

Our site is operated by 24Win Competitions Ltd (Company Number 16703124), registered office 20–22 Wenlock Road, London, N1 7GU.
Main trading address: 240 Harrogate Road, Leeds, LS7 4QD.
Contact: hello@24wincompetitions.co.uk.

By using our site you accept these terms

By using our site, you confirm that you accept these terms and agree to comply with them. If you do not agree, do not use our site. We recommend you print a copy.

Other terms that may apply

These terms refer to:

Our Privacy Policy
Our Acceptable Use Policy (below)
Our Competition Terms & Conditions (above) and any promotion-specific rules

We may make changes to these terms and to our site

We may amend these terms from time to time. Check them whenever you use our site. We may update/change our site to reflect our products/services, users’ needs and business priorities.

We may suspend or withdraw our site

Browsing our site is free; entry to competitions may be chargeable. We do not guarantee our site, or any content, will always be available or uninterrupted. We may suspend/withdraw/restrict availability for business/operational reasons and will try to give reasonable notice.

You are responsible for ensuring anyone who accesses our site via your connection is aware of these terms and complies with them.

Who can use our site?

Our site is directed at people residing in the United Kingdom. We do not represent that content is appropriate or available elsewhere.

Keeping your account secure

Keep any user ID, password or security information confidential and do not disclose it. We may disable credentials if you fail to comply. If you suspect compromise, notify hello@24wincompetitions.co.uk promptly.

How you may use material on our site

You may print one copy and download extracts for personal use and draw attention within your organisation.
Do not modify copies or use images/video/audio/graphics separately from accompanying text.
Acknowledge our status (and that of any identified contributors).
Do not use content for commercial purposes without a licence.
If you breach these terms, your right to use our site ceases immediately and you must return/destroy copies.

Do not rely on information on this site

Content is for general information only and not advice. Obtain professional/specialist advice before acting. While we try to update content, we make no representations, warranties or guarantees that content is accurate, complete or up to date.

We are not responsible for websites we link to

Links to third-party sites/resources are for information only and are not approval. We have no control over their content.

User-generated content is not approved by us

Our site and social channels may include content uploaded by users. This has not been verified or approved by us. Views expressed do not represent our views/values. To complain, contact hello@24wincompetitions.co.uk.

Cookies

We use cookies to distinguish you from other users and to improve our site. By continuing to browse, you agree to our use of cookies. You can block cookies in your browser, but essential parts of the site may not function.

Our responsibility for loss or damage suffered by you

We do not exclude or limit liability where unlawful to do so (including death/personal injury caused by negligence, and fraud). Different limitations/exclusions apply to supply of products/services and competitions (see Competition T&Cs). We provide our site for domestic/private use; you agree not to use it for commercial/business purposes and we have no liability for loss of profit, business, interruption or opportunity.

Uploading content / posting to social media

If you upload content or make posts, you must comply with the Acceptable Use Policy. You warrant your contributions comply and you will indemnify us for any breach. Content you upload is non-confidential and non-proprietary; you retain ownership but grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works, display and perform that content, including for promotion (especially via social media). We may disclose your identity to third parties claiming infringement/privacy violations. We may remove any posting that does not comply. You are responsible for securing/backing up your content.

Viruses

We do not guarantee our site will be secure or free from bugs/viruses. Use your own virus protection. Do not misuse our site by introducing harmful material, attempting unauthorised access, or attacking our site (including DoS/DDoS). We will report breaches and may disclose your identity. Your right to use our site ceases immediately upon such breach.

Linking to our site

You may link to our home page in a fair and legal way that does not damage our reputation or suggest association/approval where none exists. Do not link from a site not owned by you. Do not frame our site, and do not link to any page other than the home page without permission. We may withdraw linking permission without notice. The linking website must comply with our Acceptable Use Policy. For permissions, contact hello@24wincompetitions.co.uk.

Which country’s laws apply

These terms of use and any dispute/claim are governed by English law. You and we agree that the courts of England and Wales have exclusive jurisdiction.

Acceptable Use Policy

About us

This policy sets out the terms between you and us under which you may access https://www.24wincompetitions.co.uk/ (“our site”). It applies to all users/visitors and supplements our Website Terms of Use. Our site is operated by 24Win Competitions Ltd (Company Number 16703124). Contact: hello@24wincompetitions.co.uk.

Prohibited uses

You may only use our site for lawful purposes. You must not use our site:

in any way that breaches applicable law/regulation;
unlawfully or fraudulently, or with unlawful/fraudulent purpose/effect;
to harm or attempt to harm minors;
to send/receive/upload/download/use/re-use material that does not comply with the Content Standards;
to transmit or procure the sending of spam;
to knowingly transmit data or upload material containing viruses, trojans, worms, time-bombs, keystroke loggers, spyware, adware or other harmful programs/code.

You also agree not to reproduce/duplicate/copy/re-sell any part of our site contrary to the Website Terms, and not to access without authority, interfere with, damage or disrupt:

any part of our site;
any equipment/network on which our site is stored;
any software used in the provision of our site; or
any equipment/network/software owned/used by any third party.

Interactive services

We may provide interactive services (e.g., games, competitions, blog comments, social posts). We assess risks (especially for children), but are not obliged to oversee/monitor/moderate interactive services and exclude liability for resulting loss/damage. Use by minors requires parental/guardian consent. Where moderated, we normally provide a means to contact the moderator.

Content Standards

Apply to all material you contribute (“contributions”) to our site/social media and to any interactive services. They apply to each part of a contribution and to its whole.

Contributions must:

be accurate (where stating facts);
be genuinely held (where stating opinions);
comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

defame any person;
contain obscene, offensive, hateful or inflammatory material;
promote sexually explicit material or violence;
promote discrimination (race, sex, religion, nationality, disability, sexual orientation, age);
infringe any copyright, database right or trade mark;
deceive any person;
breach any legal duty owed to a third party (e.g., contractual duty, duty of confidence);
promote illegal activity;
threaten, abuse or invade privacy, or cause annoyance, inconvenience or needless anxiety;
harass, upset, embarrass, alarm or annoy another person;
impersonate any person or misrepresent identity/affiliation;
give the impression contributions emanate from us if that is not the case;
advocate, promote or assist any unlawful act (e.g., copyright infringement, computer misuse).

Suspension and termination

We determine, at our discretion, whether this policy has been breached and may take any action we deem appropriate, including:

immediate temporary/permanent withdrawal of your right to use our site;
removal of any posting/material uploaded by you;
issuing a warning;
legal proceedings for reimbursement of costs (including reasonable administrative/legal costs);
further legal action;
disclosure to law enforcement as we reasonably feel necessary.
We exclude liability for actions taken in response to breaches.

Changes to this policy

We may revise this policy at any time by amending this page. Please check it periodically.